Dear Homeowner,

There is nothing more important to us than your satisfaction. You've worked hard to become a homeowner, something that most people dream to accomplish. We think you deserve a lot of credit and we'll work hard to earn your business. Through our national presence and high loan volume, you can count on getting the best deal available at the most competitive rate and cost. And, you can expect prompt answers to your urgent questions. Your experience will be as simple and as convenient as possible. We're very proud of our ability to get things done right the first time. Your situation is always different from the next person and that's why we have decided to build our business one customer at a time. We look forward to doing business with you.

Sincerely,

CharterWest Mortgage, LLC